Co-op is one of the world\u2019s largest consumer co-operatives with over 57,000 colleagues. To ensure the safety of its workforce and improve the safety culture, Co-op decided to establish a new incident reporting and management system, accessible to all colleagues and contractors.<\/p>\n
With SpheraCloud Health & Safety Management Co-op implemented with MySafety a system that helps minimize high severity incidents, spot underlying trends, risk profile sites, and increase safety performance.\u00a0\u200b<\/p>\n
It helped them understand their business much better based on a wealth of data across all sites. MySafety data even helps support major crime campaigns in the U.K. and drives compliance by running 1.7 million audits, as well as inspections and early intervention initiatives to maintain the workforce\u2019s overall well-being. Together, this results in far-reaching cost benefits and improved operational productivity.<\/p>\n
26% reduction in high-severity accidents (in the last two years)<\/p><\/blockquote>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][vc_column_text]\n
Insights from risk assessments drive future strategies and focus<\/p><\/blockquote>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text]\n
Cost benefits from less sick time taken \/ sick pay disbursed and fewer extra resources needed<\/p><\/blockquote>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n
Positive safety culture increases workforce well-being<\/p><\/blockquote>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_margin=”100″ top_margin_tablet=”64″ top_margin_phone=”64″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”component-long-form-content” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_id=”challenge”]\n
Challenges<\/h2>\n[\/vc_column_text][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n
1<\/h2>\n
Easy access to the incident reporting tool for all colleagues and contractors[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n
2<\/h2>\n
Complex data analysis requirements[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n
3<\/h2>\n
Need for mobile and future-proof technology[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n
4<\/h2>\n
Enforce safety culture and compliance[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text el_id=”solution”]\n
Solution<\/h2>\n
SPHERA\u2019S HEALTH AND SAFETY SOFTWARE<\/p>\n
SpheraCloud Health and Safety Software was implemented at Co-op in October 2019. In addition to the Incident Management module, the solution includes further modules such as Data Collection, Action Items, Advanced Analytics, Risk Assessment and Audits. Based on the reporting tool\u2019s broad accessibility to all colleagues and contractors, the number of reported incidents has been high from the beginning and surpassed the one millionth event in July 2022. At first glance, high case numbers appear somewhat problematic, but each recording of an event provides valuable insights to predict and prevent future incidents.<\/p>\n
As Co-op was dealing with a significant number of events that they had to triage, they have built logic into their system, which allows them to automatically classify incidents by their severity and automate reports and notifications. Their physical assault triage process has been recognized as market-leading by the U.K. National Business Crime Centre and is shared nationally to drive change for more safety in the entire industry.<\/p>\n
MySafety includes advanced data analysis capabilities for automated classification of incidents, reports and notifications. Based on defined actions and the large number of 1.7 million audits, Co-op was able to monitor their safety compliance more effectively and protect their colleagues.[\/vc_column_text][vc_column_text el_id=”results”]\n
Results<\/h2>\n
The implementation of MySafety provided Co-op with an incident management system. It also helped them understand their business much better based on a wealth of data that allowed them to spot underlying trends, risk profile sites and stores for safety-related decisions. MySafety data helps support major crime campaigns in the U.K. and drives compliance by running 1.7 million audits, as well as inspections and early intervention initiatives to maintain the workforce\u2019s overall well-being. Together, this results in far-reaching cost benefits and improved operational productivity.[\/vc_column_text][vc_column_text el_class=”blockquote”]\u201cWith a fast-moving retail environment, we needed a system that was easy to access by all, that would provide great data, and that was future-proof as we began to roll out mobile technology. For this reason, we chose Sphera.\u201d<\/em><\/p>\n
\u2014 Louise Atherton, Safety Business Partner, Co-op[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”component-block-faq-accordions-light” disable_element=”yes” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_id=”whatmade”]\n
What made this happen?<\/h2>\n[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”description”]Our enterprise-wide, fully integrated software reduces the likelihood of incidents and operational losses. Advanced software tools build workflows to capture, track, investigate, report and analyze health and safety information.[\/vc_column_text][toggles style=”minimal”][toggle color=”Default” heading_tag=”h5″ heading_tag_functionality=”default” title=”Incident Management”][vc_column_text]Our Incident Management Software helps you manage operational safety so your risks remain visible and under control.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h5″ heading_tag_functionality=”default” title=”Data Collection”][vc_column_text]Capture as much data as you can automatically\u2014and when manual data input is required, forms can be pre-populated with key information, including reporting periods and site details.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h5″ heading_tag_functionality=”default” title=”Action Items”][vc_column_text]Manage risk by addressing company-wide issues. Sphera\u2019s Actions software lets you apply a remediation action or task across multiple sites.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h5″ heading_tag_functionality=”default” title=”Advanced Analytics”][vc_column_text]Our Analytics software also helps you dissect past performance and spot emerging trends. Collect data to support decision-making.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h5″ heading_tag_functionality=”default” title=”Risk Assessment”][vc_column_text]Our Risk Assessment software helps you to manage risk by bringing corporate and operational risk into a single application.[\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”h5″ heading_tag_functionality=”default” title=”Audits”][vc_column_text]Leverage rule-based workflows to maintain the integrity of MRO, Materials, Services, Products & Finished Goods data.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”top” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#eeeaf9″ scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”component-4-col-numbers” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” 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column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”About Co-Op” font_container=”tag:h5|text_align:left|line_height:19.8px” use_theme_fonts=”yes”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column left_padding_desktop=”24″ left_padding_phone=”0″ bottom_margin_phone=”48″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”flip-in-vertical” animation_easing=”default” bg_image_animation=”none” border_type=”advanced” border_left_desktop=”2″ border_left_phone=”0″ 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CASE STUDIES<\/h5>\n
Sphera in action<\/h2>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner bottom_margin_phone=”0″ column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”right” tablet_text_alignment=”left” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][nectar_btn size=”large” button_style=”see-through-2″ hover_text_color_override=”#ffffff” icon_family=”default_arrow” text=”View all case studies” url=”https:\/\/sphera.com\/resources?_resource_type=case-study”][\/vc_column_inner][\/vc_row_inner][nectar_post_grid post_type=”custom” cpt_name=”resources” order=”DESC” orderby=”date” pagination=”none” columns=”3″ columns_tablet=”default” columns_phone=”default” grid_item_spacing=”none” grid_item_height=”30vh” 3_col_masonry_layout=”default” image_size=”large” aspect_ratio_image_size=”yes” custom_image_aspect_ratio=”4-3″ image_loading=”skip-lazy-load” animation=”none” animation_stagger=”90″ animation_easing=”default” heading_tag=”h4″ display_excerpt=”yes” excerpt_display=”default” display_date=”yes” additional_meta_size=”default” grid_style=”content_under_image” content_under_image_text_align=”left” text_color=”dark” hover_effect=”zoom” border_radius=”none” custom_query_tax=”24″ posts_per_page=”4″ display_type=”grid” excerpt_length=”18″][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"
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Enhancing Safety Culture with Data Intelligence<\/title>\n<meta name=\"description\" content=\"With SpheraCloud software Co-op could reduce severe incidents, identify trends, assess site risk, and boost safety performance.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sphera.com\/resources\/case-study\/increase-safety-culture-performance-with-intelligent-data\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Enhancing Safety Culture with Data Intelligence\" \/>\n<meta property=\"og:description\" content=\"With SpheraCloud software Co-op could reduce severe incidents, identify trends, assess site risk, and boost safety performance.\u00a0\" \/>\n<meta property=\"og:url\" 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